Evaluate online surveys quickly, accurately and cost-effectively with SurveySolver

Co-developed by students at Munich University of Applied Sciences’ Co-Innovation Lab, the “SurveySolver” software supports Green City Experience (GCX) citizen participation processes, making sustainability and climate protection a priority for municipal decision-makers.

GCX conducts online citizen surveys to accompany large organizations, especially municipalities, in implementing climate-friendly urban development in the interest of the population. Through surveys and citizens’ councils in communities or municipalities, GCX identifies the needs and wishes of citizens and collects suggestions for urban development. This is intended to create a basis for implementing political projects in the interests of citizens with a particular focus on climate protection.

With SurveySolver, the interdisciplinary team, consisting of students from the departments of computer science, business administration and design, has developed a tool that makes it easier for Marianne Pfaffinger – Head of Participation at GCX – and her colleagues to cluster text responses in citizen surveys and to present them clearly after their evaluation.

“It is amazing what you have already achieved in such a short time. The results show me and my team that the evaluation process of our qualitative surveys will be much easier in the future. With SurveySolver, we save time and human resources that benefit other climate protection projects .” – Green City Experience GmbH, Pia Bolkart

The students are proud to contribute to more sustainability and a better implementation of climate protection projects with this project. Through the framework of the Co-Innovation Lab, Julia Horvat (Project Owner), Cindy Hilbig (Scrum Master), Wolfram Barth, Florian Breuer, Hubert Fuchs, Bettina Nuscheler, Amadeus Schmid, Lucia Thomas, Andreas Urlberger and Michael Vogginger (Developer) were able to carry out an IT project in a creative process, practically learning methods such as Working Backwards and SCRUM. In addition, the challenges as a consultant in a SCRUM project could be learned and experienced. This process was supported in particular by Hans-Jürgen Haak and additionally by Prof. Dr. Lars Brehm (Faculty of Business Administration), Prof. Dr. Holger Günzel ( Faculty of Business Administration), Prof. Dr. Johannes Ebke ( Faculty of Computer Science and Mathematics) and Lars Schmitz (Digital Innovation Lead, Amazon Web Services).


This Co-Innovation Lab project was carried out in cooperation with the Digital Transformation Lab (DTLab) at Munich University of Applied Sciences:
The Digital Transformation Lab (DTLab) at Munich University of Applied Sciences is dedicated to the major social challenges of our time. Together with stakeholders in the public sector, students develop forward-looking solutions. They are supported by Amazon Web Services with state-of-the-art cloud technologies and the Working Backwards innovation methodology. We live digital transformation.

More information about the Co-Innovation Lab and the Digital Transformation Lab (DTLab) at Munich University of Applied Sciences: