Aclaro: How L1VE Uses Visual Process Mapping to Identify Responsibilities and Reduce Coordination Time
L1VE, a Berlin-based startup specializing in immersive virtual reality streaming, faced a common growth challenge: unclear responsibilities and undocumented processes slowed down operations. To solve this, an international student team developed “Aclaro”: a visual process mapping tool that shows every process step, assigns responsibilities to departments, and connects users directly to the right contact person. The project was conducted during the winter semester 2025 as part of the Co-Innovation Lab, a collaboration between HM Business School and Tampere University of Applied Sciences.
The Challenge of Growing Without Losing Sight
As L1VE expanded its team, processes that once existed informally in people’s heads no longer worked. Without a documented overview, team members spent valuable time figuring out who was responsible for what, leading to redundancies and delays.

Aclaro: More Than a Modeling Tool
Unlike traditional process modeling tools such as BPMN editors, Aclaro is not designed for detailed workflow optimization. Instead, it focuses on one core need: providing a clear, visual overview that answers the question “Who is responsible for this?” The platform allows users to:
- Map processes visually by defining process steps in an intuitive interface
- Assign responsibilities by linking each step to a department and tagging required skills
- Find the right person through an integrated employee database that shows who works in each department

This structure enables leadership to quickly understand the organization’s process landscape and make informed decisions about resource allocation and bottlenecks. For employees and freelancers, it eliminates guesswork. Instead of sending emails to find the right contact, they can look up responsibilities in seconds.
“When we started L1VE, everyone knew everything. But as we grew, that stopped being true. Aclaro gives us back that clarity. Now, instead of asking ‘who handles this?’ five times a day, our team can focus on building amazing VR experiences for our customers.”, says Julian Merkel, CTO & Board Member at L1VE.
About the Co-Innovation Lab
This solution was designed in a project of the Co-Innovation Lab of Hochschule München guided by the lecturers Prof. Jessica Slamka, Prof. Dr. Holger Günzel, Prof. Dr. Lars Brehm, and Mr. Hans-Jürgen Haak together with Anne-Mari Stenbacka and Jere Käpyaho (TAMK). The Co-Innovation Lab offers students a virtual platform for learning how to work as a consulting team by creating temporary partnerships between companies, students, and lecturers.
For more information about the Co-Innovation Lab, contact holger.guenzel@hm.edu or lars.brehm@hm.edu.
Project Team: Möbius Tim, Tuong Vi Le, Pröbstel Michael, Scherzer Lukas, Henri Nieminen, Spee Joseph, Spira Nitai, Marttila Tuuli, Edo Alexander, Sillanaukee Santeri, Nevalainen Noora, Hänsel Claudia
- Project results: follows soon























